Search the knowledge base using this help page. (use key words) Search the app using key words and the magnifying glass. You can also click on the PLUS SIGN in the help desk and submit a ticket.
Be sure to check your junk mail and all of your spam folders. We find that often times our emails fall into these folders. Also, you will want to search using the word “Cristy” and the word “support”. Wait a few hours and check spam/junk folders ...