I bought a digital product and can’t get it to work. What do I do?
First, make sure that you CREATE AN ACCOUNT using the SAME email that you used to purchase the product. An account needs to be created before you can access the product. Please use the link in the purchase email to do this.
Can I get a refund for my accountability or custom program?
There are no refunds for either accountability or a custom program. Please make sure you carefully consider these items before purchasing.
How can I eat CODE RED and work the night shift?
Hello rebel! You will want to just FLIP your day and your eating. Here are some tips that might help. Pack your food. Bring sugar free gum. Have some tea so you can drink when you want to eat. One of the biggest struggle is eating to stay awake when ...
My credit card was charged twice. How do I get one of the charges refunded?
Please fill out a support ticket. Please tell us the email you used when purchasing your product and which product you purchased.From your laptop, click on the "add ticket" button. From your phone, click on the blue "plus sign".
Why can’t I exercise?
Feel free to exercise. But as long as you are doing it for OTHER reasons than to lose weight. Exercise is NOT a way to address weight loss. Please watch this video: https://youtu.be/VZiZgV_U-Wk
Why can’t I have cheese?
CREAM CHEESE AND COTTAGE CHEESE are the only cheeses allowed. After writing HUNDREDS of programs, we have found that eating cheese will STOP your weight loss due to the calorie density of the food. HANDS off the cheese!