Can I get a refund for my accountability or custom program?

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• My credit card was charged twice. How do I get one of the charges refunded?

  Please fill out a support ticket. Please tell us the email you used when purchasing your product and which product you purchased.From your laptop, click on the "add ticket" button. From your phone, click on the blue "plus sign".

• I bought a digital product and can’t get it to work. What do I do?

  First, make sure that you CREATE AN ACCOUNT using the SAME email that you used to purchase the product. An account needs to be created before you can access the product. Please use the link in the purchase email to do this.

• How do I become a mentor?

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• Why am I stalling or gaining? HELP!

  From time to time on the CODE RED lifestyle, your weight loss may stall. We have some thoughts and ideas for you! We know it must be frustrating to stall or gain. It is impossible for us to trouble shoot your situation specifically, but here are a ...